Reference

How milotogel Handles Your Personal Data

When you open an account with us, connect a wallet like DANA, OVO, or GoPay, or browse on your phone, you share information we take seriously.

Account data protectedDANA, OVO, GoPay wallet details handled securelyYour right to access your dataData retention clearly explainedContact us to request changes

Explore the Lobby Read FAQ

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection is not a checkbox for us — it shapes how we build account flows, handle wallet connections, and store session records. Here is how each area of your data is managed on this platform.

Account Security and Login

Access to your account requires OTP verification sent to your registered phone. We log each login session by device and IP so you can spot any access you did not initiate.

Cookie and Tracking Controls

We use session cookies to keep you logged in across pages and analytics cookies to understand site usage. Non-essential cookies can be declined via your browser settings at any time.

Wallet Data and Payment Records

When you deposit or withdraw via DANA, OVO, or GoPay, only the reference data needed to match the transaction is stored. Full wallet credentials stay within those payment platforms.

Retention and Deletion Requests

We keep transaction data for the period required under applicable regulations. For account profile data, you can request deletion once your account is fully closed and any pending transactions are settled.

What Data We Collect and Why

milotogel Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the details you provide when registering — your name, email address, phone number, and date of birth. When you connect a payment method, wallet identifiers for DANA, OVO, or GoPay are recorded to process transactions and verify your account. We also collect device data:

1
your IP address, browser type, and mobile session activity. This helps us detect unusual access patterns and keep your account secure. Cookies and similar tracking tools record how you move through our site — which pages you visit and how long you stay — so we
2
can improve the experience. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those services need to complete your transaction. Players in Palembang and elsewhere in Indonesia access our platform under
3
the same data terms, and those terms apply wherever local law and eligible regions permit our service. You can withdraw consent for non-essential data processing at any time by contacting our support team. Retention periods vary by data type: transaction records are kept for the period
4
required by applicable financial regulations, while marketing preferences are cleared as soon as you opt out.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Have a question about what we hold on your account, or want to request a correction or deletion? Our support team handles privacy requests directly. We aim to acknowledge your request promptly and resolve most cases within a reasonable timeframe. You can reach us through any of the channels below — pick the one that works for your device.

Live Chat Open the live chat widget from any page on milotogel. Mention your registered email and the nature of your data request so we can route it correctly.

Email Support Send your privacy request to our support email. Include your account username, your registered phone number, and a clear description of what you need changed or removed.

Account Help Centre Log in to your account, head to the Help section, and submit a data request ticket. This route links your request directly to your account record for faster handling.

Common Questions About Your Privacy on milotogel

These are the questions we hear most often from people reviewing their account privacy. If your question is not here, reach out through live chat or our account help centre.

We collect your name, email, phone number, and date of birth at registration. If you link DANA, OVO, or GoPay, we also record the wallet reference needed to process your transactions.

Yes. Submit a data access request via the Account Help Centre or by email. We will confirm your identity, then provide a summary of the data we hold on your account record.

We share data only with payment processors like DANA, OVO, and GoPay — and only the information they need to complete your transaction. We do not sell your personal data to any external party.

Contact support via live chat or email with your registered details and a clear deletion request. Deletion is processed once your account is closed and any open transaction records are resolved.

Transaction records are retained for the period required under applicable financial regulations. Marketing and preference data is cleared as soon as you opt out or close your account.

We use session cookies for login continuity and analytics cookies to improve site flow. You can block non-essential cookies through your browser settings without affecting your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us AccountRegister

How milotogel Handles Your Personal Data

How We Protect and Manage Your Information

Account Security and Login

Cookie and Tracking Controls

Wallet Data and Payment Records

Retention and Deletion Requests

How to Contact Us About Your Data

Common Questions About Your Privacy on milotogel

01 What personal data does milotogel collect when I register?

02 Can I request a copy of the data milotogel holds about me?

03 Does milotogel share my data with third parties?

04 How do I ask milotogel to delete my account data?

05 How long does milotogel keep my transaction history?

06 Does milotogel use cookies, and can I turn them off?

Privacy Policy

Related pages

Related pages